On Wednesday, 28 February 2024, the JTG District Office for Policy and Research under the Civilian Oversight directorate conducted a Community Satisfaction Survey and Efficiency Index System Assessment at the Mothibistad Police Station in Kuruman.

The Community Satisfaction Survey was conducted to evaluate the feedback provided by community members regarding the services rendered by the South African Police Service (SAPS), to test the safety measures, as well as the police reaction towards the prevention of crime within the community.

The purpose of the Efficiency Index was to assess the performance of the police, and their achievements through the effective and efficient utilisation of police resources.

The office for Policy and Research has consolidated a written report with recommendations that address the challenges and concerns of the community. The analysed data for the affected station will be released to the Provincial Commissioner for improvements and implementations.

The DTSL Policy and Research unit will continue to monitor and follow-up on the community's responses from the survey outcome, for better service delivery and change.